INCREASE CUSTOMER SATISFACTION AND STRENGTHEN CUSTOMER LOYALTY
The key to successful websites is the demand-conform visitor approach. If the visitor sees himself in the offerings and provided contents, the visit will turn for him into a positive online experience. This improves customer satisfaction, extends the length of stay of the user on the website, optimizes conversion rates, and increases the revenues of websites and online shops.
EFFECTIVE, VIRTUAL CUSTOMER SERVICE
Using netmind Customer Targeting, your website acts like a perfectly trained sales assistant in a store: Show the right products and desired contents at the right moment to the visitors of your website, and create an active interaction between visitor and eCommerce platform. In addition to appropriate product recommendations, this also includes optimized landing pages and assistance.
As integrated sales promotion tool, netmind Customer Targeting offers you a variety of instruments and functions: e.g. intelligent purchasing advisors, dynamic product and price recommendations, or advertisement display. Online promotions and surveys can be controlled with netmind, as well as the integration of search engine marketing or affiliate campaigns supported.